1) Who is the data controller?
The personal data collected on this website is processed by PROMETHEON SYSTEMS.
Registered office: 31 Avenue Cyrille Besset, 06800 Cagnes-sur-Mer, France
Privacy contact: [email protected]
For legal information (publisher, hosting provider, etc.), also consult the legal notice .
2) What data is collected?
When you contact us (form or email), we may collect:
- email address.
- Phone number.
- the content of your message.
- any information you choose to share with us.
Fields marked as required (if any) are necessary to process your request. Without this information, we may not be able to respond.
From a technical standpoint, our hosting provider may also process connection data (e.g., IP address, browser information, server logs) for security, maintenance, and diagnostic purposes.
3) For what purposes and on what legal basis?
We process your personal data for the following purposes:
- Responding to your requests (support, contact requests, information).
Legal basis: legitimate interest (relationship management) or pre-contractual measures if your request relates to a service. - Ensuring the security and proper functioning of the website
(fraud prevention, incident detection, protection against abuse).
Legal basis: legitimate interest.
4) Who has access to your data?
The data is primarily intended for PROMETHEON SYSTEMS (authorized persons).
It may also be processed by strictly necessary technical processors
(hosting, security, email services), including:
- Cloudflare, Inc. (Cloudflare Pages, Cloudflare Turnstile)
- OVHcloud (OVH SAS)
- Postmark (AC PM, LLC — ActiveCampaign)
5) How long do we keep your data?
We keep data only for as long as necessary for the purposes described:
- Contact requests: 12 months
- Prospects / business communications: 3 years from the last contact
- Security / technical logs: 12 months
Certain legal obligations may require longer retention (e.g., accounting obligations in the event of a contractual relationship).
6) Cookies and audience measurement
The website may use cookies strictly necessary for its operation and security.
We do not intend to use advertising cookies. If audience measurement is enabled in the future, this policy will be updated.
You can also configure your browser to block or delete cookies, at the risk of impairing certain features.
7) Transfers outside the European Union
Some technical service providers may process data outside the European Union. In such cases, we ensure that these transfers are governed by appropriate safeguards (for example, standard contractual clauses) when required by applicable regulations.
8) Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.
Despite these efforts, no system is completely secure. If you suspect a vulnerability,
contact us at [email protected].
9) Your rights
In accordance with the GDPR, you have the following rights: access, rectification, erasure, restriction, objection, and, where applicable, data portability. When processing is based on your consent, you may withdraw it at any time.
To exercise your rights, write to [email protected].
We may ask you for proof of identity if necessary to secure the request.
10) Complaint to the CNIL
If, after contacting us, you believe your rights are not being respected, you may file a complaint with the CNIL (French Data Protection Authority — Commission Nationale de l'Informatique et des Libertés).
11) Changes to this policy
We may modify this privacy policy at any time, particularly in the event of changes to services or legal obligations. The version published online is the applicable version.